788ph Privacy Policy — How We Handle Your Personal Data
When you register and use 788ph, you share personal information with us. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, who we may share it with, and what rights you have as a Filipino member over your own information.
We have written this in plain language on purpose. Privacy documents should not require a law degree to understand. If anything here is still unclear after reading, contact us at support@788ph.net before creating your account.
What this 788ph Privacy Policy covers — the key areas explained
Before diving into the full detail, here is a plain-language summary of the main topics this Privacy Policy addresses and why each one matters to you as a 788ph member in the Philippines.
What data we collect
Registration details, identity verification documents, payment information, device data, and session activity — all explained clearly so there are no surprises.
We do not sell your personal data. We share only what is necessary with verified service providers, payment processors, and regulatory bodies as required.
How we protect it
Technical and organisational security measures are in place to protect your personal data from unauthorised access, disclosure, or misuse.
Your rights over your data
As a member, you have rights including access, correction, deletion, and objection. This policy explains how to exercise each of those rights.
Cookies and tracking
How the 788ph platform uses cookies and similar technologies to maintain your session, understand platform usage, and improve performance.
788ph handles your personal data with care and transparency — this Privacy Policy explains every aspect of how your information is used on the platform.
1. Who We Are and How to Reach Us
788ph operates the online gaming platform available at 788ph.net. For the purposes of this Privacy Policy, 788ph is the data controller responsible for personal data collected through the platform and its associated registration, login, and account management processes.
If you have any question, concern, or request related to how 788ph handles your personal data, you can reach us directly at:
support@788ph.net
Please include "Privacy" in your subject line so your query reaches the right team promptly. We will respond to data-related requests within a reasonable timeframe and in accordance with the obligations set out in this policy and applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
2. Personal Data We Collect from 788ph Members
788ph collects personal data from you in the following ways: directly when you register and use the platform, automatically when you interact with the platform through your device, and from third parties where permitted by law (such as identity verification services).
Category
Examples of data collected
How it is collected
Registration data
Full legal name, date of birth, email address, mobile number, username
Provided by you at sign-up
Identity verification data
Government-issued ID (e.g. Philippine passport, SSS, PhilSys ID), selfie or photo for liveness check
Uploaded by you when required by the verification process
Financial data
Payment method type, account name, last four digits of card or account reference, transaction amounts and references
Collected during deposit and withdrawal transactions
IP address, browser type and version, operating system, device model, screen resolution, time zone
Collected automatically via standard web server logs and browser information
Communications data
Emails, support messages, and any other communications you send to or receive from 788ph
Collected when you contact us or respond to platform communications
788ph does not intentionally collect sensitive personal information beyond what is required for identity verification and responsible gaming obligations. We do not collect health information, religious or political views, or racial data as part of the standard 788ph registration or gaming process.
3. How 788ph Uses Your Personal Data
We use the personal data we collect for specific, legitimate purposes. We do not use your data for purposes beyond those listed here without first obtaining appropriate consent or establishing a new lawful basis.
Account creation and management: Processing your registration, verifying your identity, maintaining your account, and providing you with access to the 788ph platform and its features.
Payment processing: Facilitating deposits and withdrawals through your chosen Philippine payment channel, verifying that payment accounts are registered in your name, and maintaining transaction records.
Fraud prevention and security: Detecting and investigating suspicious activity, identifying potential account sharing or multi-accounting, and protecting the integrity of the 788ph platform.
Regulatory compliance: Meeting obligations under Philippine law, including know-your-customer (KYC) requirements, anti-money laundering (AML) obligations, and any reporting duties arising from those frameworks.
Responsible gaming monitoring: Identifying patterns of play that may indicate problem gambling behaviour and, where appropriate, applying account-level interventions in accordance with the 788ph responsible gaming framework.
Platform improvement: Analysing aggregated and anonymised usage data to understand how the platform is used and where improvements can be made. This analysis does not identify individual members.
Customer support: Responding to your queries, resolving account issues, and handling complaints in a timely and accurate manner.
Communications: Sending account-related notifications — including deposit confirmations, withdrawal updates, and security alerts — to your registered email and mobile number. Marketing communications are only sent where you have provided appropriate consent and can be unsubscribed from at any time.
4. Legal Basis for Processing Your Data
Under the Philippine Data Privacy Act of 2012 and its implementing rules, 788ph relies on the following lawful grounds for processing your personal data:
Contractual necessity: Processing your registration data, account activity, and financial data is necessary to provide the 788ph service you have signed up for and to fulfil our contractual obligations to you as a member.
Legal obligation: Identity verification, transaction record-keeping, and certain reporting activities are required by Philippine law. We process the data necessary to comply with those requirements.
Legitimate interest: Fraud prevention, platform security, and responsible gaming monitoring are carried out in the legitimate interest of 788ph and its members. These interests are balanced against your privacy rights and do not override them.
Consent: Where we send marketing communications or use non-essential cookies, we rely on your consent. You can withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
5. Sharing Your Personal Data with Third Parties
788ph does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share your data only in the following circumstances and only to the extent necessary:
Payment processors and e-wallet providers: When you deposit or withdraw using GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, or other supported Philippine payment channels, your transaction data is shared with those providers to complete the transaction. Each provider operates under its own privacy policy.
Identity verification services: Where third-party KYC tools are used to verify your identity document and confirm your age and identity, the relevant verification data is shared with those services. They are engaged under data processing agreements that restrict how they may use your information.
Platform and technology providers: Service providers who support the technical operation of the 788ph platform — including hosting infrastructure, customer support systems, and fraud detection tools — may have access to certain data as part of their service delivery. All such providers are required to handle data in accordance with this Privacy Policy and applicable law.
Regulatory and law enforcement authorities: Where required by Philippine law or in response to a valid legal request, 788ph will disclose personal data to the relevant authority. We will notify you of such disclosure where we are legally permitted to do so.
Business transfers: In the event of a merger, acquisition, or sale of all or part of the 788ph business, personal data held by the platform may be transferred as part of that transaction. Affected members will be notified in advance where practicable.
We do not share your personal data with advertisers, data brokers, or any third party for their own commercial purposes. If a communication claims to be from 788ph and asks you to provide personal data through an external link, treat it with caution and verify through support@788ph.net.
788ph processes payment data only to complete your transactions — using the Philippine payment channels you already trust, like GCash, Maya, and your local bank.
6. Cookies and Similar Technologies
The 788ph platform uses cookies and similar browser-based technologies to make the platform work correctly and to understand how it is used. A cookie is a small text file stored on your device by your browser when you visit a website.
Cookie type
Purpose
Essential?
Session cookies
Maintain your logged-in state while you are using the platform. Without these, the platform cannot function correctly.
Yes — required for platform operation
Security cookies
Help detect and prevent fraudulent activity by identifying unusual or suspicious login patterns.
Yes — required for security
Preference cookies
Remember your language, display settings, and other preferences so you do not need to re-enter them each visit.
Functional — improves experience
Analytics cookies
Collect aggregated, anonymised data about how pages are used — which sections are visited most, where users drop off — to help improve the platform.
Non-essential — consent required
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect the functionality of the 788ph platform — you may not be able to log in or maintain a session. Disabling non-essential analytics cookies does not affect your ability to use any platform feature.
The 788ph platform does not use third-party advertising cookies or share cookie data with advertisers.
7. How Long We Keep Your Personal Data
788ph retains personal data only for as long as is necessary for the purpose for which it was collected, and for as long as required or permitted by applicable Philippine law.
Account and registration data: Retained for the duration of your active membership plus a minimum of five years after account closure, in line with Philippine financial record-keeping requirements.
Transaction and financial records: Retained for a minimum of five years from the date of each transaction, consistent with AML and financial regulatory obligations.
Identity verification documents: Retained for as long as required by applicable KYC and regulatory frameworks, and securely deleted once retention obligations have been met.
Support communications: Retained for up to three years from the date of the last communication, or longer if the communication relates to an ongoing dispute or regulatory matter.
Technical and device logs: Retained for up to 12 months, or longer where required for security investigation purposes.
When data is no longer required to be retained, it is deleted or anonymised using methods that make re-identification of the data subject not reasonably possible.
8. How 788ph Protects Your Personal Data
788ph implements technical and organisational security measures appropriate to the risk level associated with the personal data we hold. These measures are regularly reviewed and updated in response to evolving security threats.
Data transmitted between your device and the 788ph platform is encrypted using industry-standard transport layer security (TLS)
Access to personal data within 788ph systems is restricted to personnel who require it for a defined operational purpose
Payment card data is handled in accordance with applicable payment security standards — full card numbers are not stored by 788ph
Stored personal data is subject to access controls, logging, and monitoring
Staff who handle personal data are trained on data protection obligations and confidentiality requirements
No security system is entirely impenetrable. In the event of a personal data breach that poses a risk to your rights and interests, 788ph will notify affected members and the relevant regulatory authority in accordance with the obligations under the Philippine Data Privacy Act.
You also have a role in protecting your own data. Use a strong, unique password for your 788ph account, enable any available two-factor authentication options, and never share your login credentials with anyone — including people claiming to be 788ph staff.
9. Your Rights Over Your Personal Data
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data 788ph holds about you. To exercise any of these rights, email support@788ph.net with "Privacy Rights Request" in the subject line.
Right to Access
You can request a copy of the personal data 788ph holds about you and information about how it is used.
Right to Correction
If the data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
Right to Erasure
You can request deletion of your personal data where it is no longer needed for the purpose it was collected, subject to legal retention obligations.
Right to Object
You can object to processing based on legitimate interest or for direct marketing purposes. Processing will cease unless compelling legitimate grounds override your interest.
Right to Portability
Where technically feasible, you can request your data in a structured, commonly used, machine-readable format.
Right to Complain
If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines.
We will respond to verified data rights requests within 30 calendar days. Where a request is complex or high-volume, we may extend this period by a further 30 days with prior notification. We may ask for identity verification before processing a request to ensure data is not disclosed to the wrong person.
Filipino 788ph members have clear rights over their personal data under the Data Privacy Act — and 788ph is committed to honouring every one of those rights.
10. Data Relating to Minors
788ph does not knowingly collect personal data from individuals below 21 years of age. The platform is strictly for adults. Registration requires confirmation of age eligibility, and identity verification processes are in place to support that requirement.
If we become aware that personal data has been collected from someone below the minimum age, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe your child has registered with 788ph, contact us immediately at support@788ph.net with the subject line "Underage Account" and we will investigate and act without delay.
11. Changes to This Privacy Policy
788ph may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable law, or in data protection best practice. The "Last updated" date at the top of this page reflects the date of the most recent revision.
For material changes — those that significantly affect how we use your data or the rights available to you — we will notify registered members by email in advance of the changes taking effect where reasonably practicable. For minor clarifications and administrative updates, the revised policy will be published on this page without individual notification.
Continuing to use the 788ph platform after a revised Privacy Policy has been published constitutes your acceptance of the updated version. If you do not agree with the changes, you should stop using the platform and request account closure via support@788ph.net.
12. How to Contact 788ph About Your Privacy
For any privacy-related query, request, or concern, contact the 788ph data protection team at:
support@788ph.net
To help us respond as efficiently as possible, include the following in your message:
The email address registered with your 788ph account
A clear description of your query or request (e.g. access request, correction, deletion)
The type of data involved, if known
Any relevant dates or references
If your concern relates to a potential data breach or an urgent security matter, please indicate this clearly in your subject line so the query is prioritised appropriately.
This Privacy Policy is governed by and construed in accordance with the laws of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Disputes that cannot be resolved through the 788ph support process may be referred to the National Privacy Commission of the Philippines.
This Privacy Policy was last reviewed in June 2025. By using the 788ph platform, you acknowledge that you have read and understood how your personal data is handled as described in this document.
Join with confidence
Register with 788ph — knowing exactly how your data is protected
You have now read through the full 788ph Privacy Policy. We handle your personal data with the care and transparency that Filipino members deserve. Your information is used only for the legitimate purposes described here, stored securely, and never sold to third parties.
If you have any remaining questions about data handling, email support@788ph.net before registering. When you are ready, creating a 788ph account takes only a few minutes, and you will have access to the full platform — from Sabong and Live Casino to NBA Betting and Pusoy — using the Philippine payment channels you already use every day.
